•  8/08/23

     

    My husband Blair Seward and I purchased a Highfield CL310 dinghy, motor and trailer from Vince at CO2 Inflatables in Oakville this spring. The entire buying process exceeded our expectations.

    My husband often says that "you truly don't know if your buying decision was correct until something goes wrong"!! Well on our first time using the motor it failed!! It was tested and trialed before and at pickup and ran perfectly. On the long weekend it did not.

    Vince and Scott (Service) tried to get us up and going on the weekend by phone, attempted to get a local company to repair it and when all failed made arrangements to replace it early in the new week.

    In short things go wrong... its then how is it handled. We could have been told to bring it in for warranty repair but instead a new one was delivered, installed and tested.

    Blair and I would rate CO2 with 10 stars if it was an option. Thank you again Vince & Scott!!

    -Liz Stansell

  •  7/12/23

    I would give 10 stars if I could what a great experience...I purchased a Highfield tender and outboard. I was concerned it would be underpowered but Vince and I talked about it and agreed it should be fine....It turned out it was not enough (note to people bigger is better) and without missing a beat he let me exchange and upgrade without any of the eyerolling and "well sir that is what you ordered" that I was waiting for and expected to be honest.....I tend to make quick decisions and then change my mind....So when I ordered a second smaller outboard for a friend that was a good deal I thought that it would be cut and dry and no hassles for them....but after Vince brought in the engine you know what i did I changed my mind again because (see note bigger is better) I realized there was a bigger engine now on sale that would work better....You know what I asked and you know what I got and you know I am a very very very happy customer....note also all the staff are friendly and helpful too. GO HERE FOR SURE and the Highfield tender is amazing btw                                                                                                                                                                                                                                                                                                                                                                                                                Robert Anderson

  •  5/8/23

    En 2023 cest triste de voir que beaucoup d entreprise ont perdu ou mis de coté le service a clientele.... mais co2 oakville vraiment wow quelle service jusqua la prise de possession!

    5 heures de route pour ma part , cest certain que le prix en valais la peine mais encore quel service de la part de tous!! Thanks vince!                                                                                                Benoit et Emy Philippe

  • (English) In 2023 it's sad to see that many companies have lost or put aside customer service.... but co2 oakville really wow what service until you take possession!

    5 hours of driving for me, it is certain that the price was worth it but still what service from everyone!! Thanks vince!                                                                                                                    Benoit and Emy Philippe

  •  11/12/22

    I’ve been a customer at CO2 for over 10 years. I have purchased countless motors, and used their service department on a regular basis. They have always done a tremendous job for me. The new management certainly seems to be following the same business M.O., and I am happy to spend my money with them. Fantastic service.                                                                            Luc Cote

  • 9/08/23

    We purchased a Highfield craft this year from Co2Inflatables and it was an excellent experience. The price was fair and the delivery flawless. I guess we won't be needing another boat any time soon but if we did I'd come back.                                                                                                                                                                                                                                                         Barksdale Penick

  •  6/12/20

    EXCELLENT service from Jamie for my parts requests.

    All handled by email request and 1 phone call in 24 hours.

    Great service and prompt.Cindy at reception very thorough and pleasant.

    Michael P Suzanne C Cooney, Sudbury, Ontario
  •  8/9/18

    My boating needs have changed over the years, and as such, Ive had the pleasure of dealing with C02 Inflatables for three boat purchases. Theyve been great to deal with on the up front purchase and boat configuration and customization, and their after sales service has been fantastic.

    David J WhiteReal Capital Partners
  •  8/9/18

    My wife and I had the new Zodiac out into the St. Lawrence Seaway on the American side yesterday afternoon. Our cottage is on the Canadian side just north of this spot and west of Cornwall. However, we need to use a boat to see any ships as our view is blocked by all the islands.Thats the Eisenhower lock in the background about to accept a ship. Youll notice the depth gauge reads 37 feet Seaway is dredged to minimum of 30. This Zodiac/Yamaha combo is so smooth we really like it.

    Richard
  • 8/9/18

    I want to thank you guys for an excellent job on the Zodiac. Cam did a really good job with the vessel and looking at the wiring inside the console only confirmed that. Nice and neat. We do appreciate everything you guys did including the little things that make the overall appearance and functions as professional and practical as expected. Take care and have a great weekend and talk soon. Thanks again.

    Hamilton Port Authority
  • 8/9/18

    I spoke with Vince earlier today and thanked him again. Simply put the boat is probably one of the best boats Ive ever owned! I have no regrets it is simply amazing. It is the Bentley of boats. and anyone whos seen it so far comments very positively about its appearance. I simply cant say enough about the NZO.

    Benn Spiegel
  • 8/9/18

    We are closing the boat and are very busy but we wanted to take the time to give a testimonial on your website. We were shopping around in Midland for a new 9-10 foot dingy, 9.9 4 stroke motor and a trailer.The most knowledgeable person was Tim from CO2 Inflatables. He was all by himself as the boss was at a convention. He was courteous, kind, had a sense of humour, quick and thorough.He educated us on dinghies and helped us pick out the right one for our needs. He answered all my many questions and had everything hooked up and ready for us when we came back the next day, with the plate for the trailer.He went over the care for the dinghy, how to work the motor and the ins and outs of the trailer. Not only did we get the best quality deal but also came with a charming smile and patience.

    Jim and Rose Schenk
  • 8/9/18

    I wanted to write to thank you for the wonderful service CO2 provided re the purchase of my new Highfield 20 foot inflatable with 115HP Yamaha.Your staff / team starting with Vince provided me with exceptional guidance as we selected boat accessories and several times they invited me to come to the shop as they were assembling the boat to fit the seat and gauges to my likingThe delivery and launch was on time and everything worked as representedThe Highfield has exceeded my expectations and the 115 HP Yamaha engine is amazingly quiet and a perfect match. The boat is beautifully balanced and the aluminium hull allows for very easy performance and terrific fuel economyI wont return to a fibreglass hull based on my experience with the aluminum HighfieldAs you know I have purchased numerous boats (ten at last count) from your company and recommended many friends to do so as well because of your deep product knowledge and great service

    Chris Rich
  • 8/9/18

    I just wanted to thank you for all you have done on my new boat. The custom fabrication work you did is phenomenal . The rigging is fantastic and I know we put a ton of options on this boat . The electronics , the oversize top , the extra storage , and the 2 locations for the boarding ladder all work exceptional! This is my second boat from you in the last 5 years and I cant believe how easy you have made getting the boat across the border ! I thought the first one was easy , you have definitely made this so smooth and easy ! The new boat is fantastic . You were so right on the performance and the ride ! Please use me as a reference to any future customer on the quality of the boats and the extremely high level of customer service that both you and your dealership give the customer !! Thanks so much.

    Mike Basil
  • 8/9/18

    I will always be grateful to you and the team at CO2 Inflatables for the personalized support and advice provided before and after delivery of a great boat, motor and trailer. My recent purchase of a Highfield 590DL RIB/115hp Yamaha with trailer is a big deal for me at retirement- a key moment in my life. Satisfaction at any time with such a major purchase of course brings new responsibilities for a new boat owner like me. Fortunately I was already familiar with Highfield and Yamaha and I expected nothing less than flawless performance of the boat and engine (I was not disappointed). Even so, I really appreciated the teams advice and support when I needed it most; for my own purchase and to help customize the boat so that I could use it to support on the water management of sailing regattas. You are all great ambassadors at CO2 for the brands you represent. After the end of my 40 year business career I am happy to acknowledge a team that models best customer relations business practices and I appreciated receiving great service and support.

    Dave McNabb